💳 Donation & Refund Policy

Last updated: April 2026

Thank you for supporting Prayer Line.

Our platform is sustained in part through voluntary donations that help us maintain and improve our spiritual services.

1. Nature of Donations

All payments made within the Prayer Online app under the form of donations are:

• Voluntary contributions
• Intended to support the platform and its mission
• Not linked to the purchase of a physical or refundable product

Donations help us provide:

• Free and accessible prayer content
• Community features
• Platform maintenance and improvements

2. Non-Refundable Policy

All donations made through the app are final and non-refundable.

By making a donation, you acknowledge and agree that:

• Donations cannot be canceled once processed
• Donations are not refundable under any circumstances

3. Exceptions

Refunds may only be considered in exceptional cases such as:

• Duplicate transactions
• Unauthorized or fraudulent payments
• Technical errors during the payment process

Any such request will be reviewed on a case-by-case basis.

4. User Responsibility

Before making a donation, you are responsible for:

• Verifying the amount you wish to donate
• Ensuring the payment details are correct

5. Third-Party Payment Providers

Donations may be processed through third-party payment providers (such as mobile app stores or payment gateways).

These providers may have their own policies, and we encourage you to review them accordingly.

6. Contact for Issues

If you believe a payment was made in error or encounter any issue, please contact us with:

• Your account email
• Proof of payment
• Description of the issue

📧 contact@prayer-online.com

7. Changes to This Policy

We may update this Donation Policy from time to time.
Any updates will be published within the application.